Components impacted: Phone Assistant

Incident Report for Doctolib

Resolved

This incident has been resolved.

Posted May 30, 2026 - 15:43 CEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 29, 2026 - 17:49 CEST

Update

We are continuing to work on a fix for this issue.

Posted May 29, 2026 - 17:23 CEST

Identified

We are investigating a performance issue affecting the following components.

Some users may experience slower response times or intermittent instability.

We understand how important reliability is in your daily practice and are working with high priority.

— Your Doctolib Team

Posted May 29, 2026 - 17:11 CEST

This incident affected: Phone assistant and Clinical software.