All Systems Operational

Calendar Operational
Task manager Operational
My activity Operational
Phone assistant Operational
Patient Management Operational
Telehealth Operational
Patient messaging Operational
Doctolib Connect Operational
Clinical software Operational
Patient billing Operational
Connection with medical device Operational
Support Doctolib Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Sep 8, 2026

Our services are not available for PRO users (FR, DE, IT) and for Patients.
Resolved - The performance incident affecting the following components has been fully resolved:

All services are stable and operating normally.

We apologize for the inconvenience and thank you for your patience.

— Your Doctolib Team
Sep 8, 16:08 CEST
Monitoring - Service has been restored for the following components.

Access is fully operational. We are closely monitoring the system to ensure continued stability.

— Your Doctolib Team
Sep 8, 15:58 CEST
Identified - The root cause of the service interruption affecting the following components has been identified.

Restoration efforts are actively underway.
We know this situation can create significant pressure for healthcare teams, and we are prioritizing safe and rapid recovery.

Further updates will follow.

— Your Doctolib Team
Sep 8, 15:29 CEST
Monitoring - Service has been restored for the following components.

Access is fully operational. We are closely monitoring the system to ensure continued stability.

— Your Doctolib Team
Sep 8, 15:24 CEST
Identified - The root cause of the service interruption affecting the following components has been identified.

Restoration efforts are actively underway.
We know this situation can create significant pressure for healthcare teams, and we are prioritizing safe and rapid recovery.

Further updates will follow.

— Your Doctolib Team
Sep 8, 15:22 CEST
Investigating - We are currently investigating a complete service interruption affecting the following components.

We understand how critical uninterrupted access is for delivering care.
Our teams are fully mobilized and treating this with the highest priority.

We will keep you closely informed.

— Your Doctolib Team
Sep 8, 15:09 CEST

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

No incidents reported.

Sep 2, 2026

No incidents reported.

Sep 1, 2026

Financial OS is partially down
Resolved - This incident has been resolved.
Sep 1, 19:28 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 1, 18:07 CEST
Identified - The issue has been identified and a fix is being implemented.
Sep 1, 18:05 CEST
Investigating - We are currently investigating this issue.
Sep 1, 18:05 CEST
Consultation Assistant is not available
Resolved - This incident has been resolved.
Sep 1, 11:52 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 1, 11:45 CEST
Identified - The issue has been identified and a fix is being implemented.
Sep 1, 11:39 CEST
Investigating - We are currently investigating this issue.
Sep 1, 11:38 CEST

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

Degraded performance on Clinical solution
Resolved - This incident has been resolved.
Aug 28, 14:01 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 28, 13:47 CEST
Identified - The issue has been identified and a fix is being implemented.
Aug 28, 13:04 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 28, 13:03 CEST
Identified - The issue has been identified and a fix is being implemented.
Aug 28, 13:02 CEST
Investigating - We are currently investigating this issue.
Aug 28, 13:02 CEST

Aug 27, 2026

No incidents reported.

Aug 26, 2026

No incidents reported.

Aug 25, 2026

No incidents reported.

Incident History Powered by Atlassian Statuspage